María José Téllez – Senior Product, Service Designer, Digital Ethics & ACC Coach

Expert in active listening, analytical observation, and effective communication. Specialised in designing and implementing innovative solutions with humanity-centered approach (people, planet, profit), combining empathy and creativity to achieve exceptional results.

Category Archives: interaction design

Protected: BBVA: Workday Time Tracking

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May 30, 2019 · Enter your password to view comments.

Protected: BBVA: Service Design for Design Spain

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October 30, 2018

Enagas responsive guidelines

My role was senior UX Designer in charge of define the main milestones to understand and get the client needs. We afford that with generative research, heuristic evaluations and ideation … Continue reading

July 4, 2018 · Leave a comment

Endesa: how might we improve the customer experience in hiring processes

I had the opportunity to work with UX and Content Endesa team and design a new hiring process. I was in charge to design the research process, interview stakeholders, facilitate … Continue reading

April 28, 2017 · Leave a comment

SGAE: from host to web, how to avoid a schism to users

SGAE need to convince users to work in a web user interface. Users were people with more than 15 years working in a host environment, with function keys and long … Continue reading

May 27, 2014 · Leave a comment