María José Téllez – Senior Product, Service Designer, Digital Ethics & ACC Coach

Expert in active listening, analytical observation, and effective communication. Specialised in designing and implementing innovative solutions with humanity-centered approach (people, planet, profit), combining empathy and creativity to achieve exceptional results.

Endesa: how might we improve the customer experience in hiring processes

I had the opportunity to work with UX and Content Endesa team and design a new hiring process. I was in charge to design the research process, interview stakeholders, facilitate sessions, do the value proposal and wireframes.

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This entry was posted on April 28, 2017 by in facilitation, interaction design, research, service design.